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Shop Policy

Welcome to Luxueuse beauty ! We are committed to providing high-quality beauty products and excellent customer service. Please take a moment to review our shop policies below:

 

1. Product Quality

  • All of our beauty products are carefully selected to ensure the highest quality. We work with trusted brands and manufacturers to bring you only the best in beauty and skincare.

  • If you receive a product that is damaged or defective, please contact us immediately, and we will resolve the issue promptly (see our Returns Policy for more details).

2. Pricing

  • All prices are listed in $ and include applicable taxes, unless otherwise stated.

  • We strive to provide competitive and fair prices, and our prices may change periodically. We recommend checking product prices before checkout.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit/Debit Cards: [Visa, MasterCard, American Express, etc.]

  • PayPal

All transactions are processed through secure payment gateways to protect your personal and financial information.

4. Order Processing & Shipping

  • Orders will be processed within 1–3 business days from the time of purchase, excluding weekends and public holidays.

  • Once your order is shipped, you will receive a confirmation email with a tracking number (if applicable).

  • For more details on shipping, please refer to our Delivery Policy.

5. Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not, please see our Returns Policy for instructions on how to return or exchange items.

Important:

  • For hygiene and safety reasons, opened products and used cosmetics cannot be returned.

  • Faulty/damaged items can be returned for a full refund or replacement.

6. Customer Service

Our customer service team is here to assist you with any inquiries or concerns. Feel free to reach out via:

7. Privacy & Security

We value your privacy. All personal information collected is kept confidential and used solely for processing orders and providing customer support.

  • For more information on how we protect your data, please review our Privacy Policy.

8. Promotions & Discounts

  • Discounts, sales, or special promotions are subject to availability and may have specific terms and conditions.

  • Promotional codes must be applied during checkout and cannot be retroactively added to orders.

  • Sale items may not be eligible for return or exchange (unless defective or damaged).

9. Sustainability Commitment

We are committed to sustainability and environmentally-friendly practices. Many of our products are cruelty-free and eco-conscious. Whenever possible, we use recyclable or minimal packaging to reduce waste.

10. Compliance with Laws

By shopping at [Your Beauty Store Name], you agree to comply with all applicable laws and regulations regarding the purchase and use of beauty products. Please note that some beauty products may be restricted or regulated in certain areas, and it is the responsibility of the customer to ensure they are aware of local laws.

11. Changes to Policies

We reserve the right to update or change our shop policies at any time. Any changes will be reflected on this page, and the updated date will be noted below. Please check back periodically for any updates.

Last Updated: 26/O3/2025

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